Shipping Policy
We are so happy to offer FREE Shipping on all U.S Orders over $99 & FREE local pick up for Long Island residents.
- We process orders Monday - Friday, and are closed on Saturdays, Sundays, and National Holidays.
- Please allow 24-48 hours for processing time from time of purchase for updates on tracking.
- We currently offer shipping rates by weight in line with current shipping rates via the shipping carrier. Meaning that shipping rates are based on the weight of the order via the shipping carrier. All pricing varies from USPS & UPS.
- Delivery time does not include weekends! There may be additional delays due to weather, holiday, COV-ID and USPS exceptions beyond our control.
- If you need to return or exchange a product, shipping will not be refunded
Summer Dreams Boutique is not responsible for any lost or stolen packages. If this occurs you have the option of filing a claim through USPS, UPS or with your local police department.
We do not ship international (yet!)
Common Questions:
How long after placing my order will it be shipped?
Orders are processed Monday - Friday and are shipped within 1 - 3 business days of purchase.
Will I get a tracking number?
Once your order has been shipped, you will receive an email containing a USPS or UPS tracking number, which can be used to track the progress of your order. Please allow up to 48 hours from the time your order was initially placed for the tracking information to be made available. As we ship orders Monday - Friday, tracking details cannot be supplied on weekends.
I received a wrong/damaged item in my order?
Oh no! We are so sorry! Please email info@shopsummerdreams.com with your name, order number, and a photo of the wrong/damaged item received so our team can review the matter.
- Please note all order discrepancies must be reported to our customer service team within 5 days of delivery. Claims sent past this time frame will be denied.
I have not received my order confirmation, what should I do?
Please check your spam folder! If your invoice or shipping confirmation email does not appear please contact info@shopsummerdrema.com with the last name associated with your order or your order number so our customer service team can assist you accordingly.
- Please note it is the customers responsibility to correctly input their information at checkout.
How do I change my shipping address?
Shipping address inquiries must be emailed to info@shopsummerdreams.com within 5 hours of submitting an order. However, once an order is submitted online & shipped, we cannot guarantee address change requests.
- Please note it is the customers responsibility to correctly input their information at checkout.
Can I cancel my order?
Should you no longer want your order, you are responsible for emailing info@shopsummerdreams.com to notify us of such cancellation within 5 hours of submitting your order. However, once an order is submitted online & shipped, we cannot guarantee its cancellation.If your order has already been dispatched from our facility, we are unable to cancel your order & you will need to submit a return request
Can I place an order for local pickup?
If you live locally and need your order ASAP, we offer local pick up. Send us an email at info@shopsummerdreams.com to arrange a pickup time with the subject line *local pickup order# and your name.* Orders can be ready for pick up as soon as they’re placed. If you need the order within 2 hours please ensure to email us, if not, all local orders will be ready for pick up within 24 hours of your order being placed.