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Pay Later FAQ

FREQUENTLY ASKED QUESTIONS

WHAT IS AFTERPAY AND SHOP PAY?

Afterpay and Shop Pay are payment services that allow us to offer customers the ability to make purchases instantly and then pay for them in four equal payments made every 2 weeks without any interest.

HOW DO I USE AFTERPAY OR SHOP PAY?

Shop the site as usual — just choose "Afterpay" or "Shop Pay" as your payment method at checkout, register with Afterpay or Shop Pay and provide payment details (they accept Visa or Mastercard). If you’ve used Afterpay before, just log in to your account and complete your order — it’s that easy!

Please note: all items in your shopping bag must be eligible for Afterpay and the total value must be between $35 and $1000. For Shop Pay the order must be between $50 and $1,000 USD, including discounts, shipping and taxes, in 4 installments. 

WHERE CAN I USE AFTERPAY ?

Afterpay and Shop Pay can only be used for purchases made on shopsummerdreams.com They cannot be used for purchases made in any of our store locations.

HOW DOES THE AFTERPAY, SEZZLE, AND SHOP PAY PAYMENT SCHEDULE WORK?

All customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay or Shop Pay to make your payments early. They will then adjust your amount owed accordingly.

You can log in to either of your accounts anytime to view your payment schedule or make a payment before the next due date.

WHAT IF I CAN'T PAY AN AFTERPAY INSTALLMENT?

If funds are not available at the time an automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is still not made within seven days. Late fees will not exceed 25% of the total order.

WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?

Like any order, Afterpay  orders are delivered within our standard shipping timeframes. 

IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?

Yes, your order must be between $35 and $1000 to use Afterpay.

IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE SHOP PAY TRANSACTION?

Yes, your order must be between $50 and $1000 to use Shop Pay. 

CAN I USE ANOTHER FORM OF PAYMENT WITH AFTERPAY OR SHOP PAY?

Yes, you may also use a Lane 201 gift card or e-gift card with Afterpay or Shop Pay to pay for your purchase.

WHAT PRODUCTS ARE NOT ELIGIBLE FOR AFTERPAY OR SHOP PAY?

Afterpay and Shop Pay is not available on purchases of gift cards or e-gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY OR SHOP PAY?

Afterpay and Shop Pay returns follow our standard return process. 

If you have a question or concern about your Afterpay order, please contact Afterpay support at info@afterpay.com or Shop Pay Support at installments@shop.app.

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY AND SHOP PAY?

Visit the Afterpay website here for a comprehensive list of FAQs. Check out Afterpay’s Privacy Policy here.

If you have a question about your Afterpay account or order, please contact Afterpay's customer support at info@afterpay.com.

Visit the Shop Pay website here for a comprehensive list of FAQs. Check out Shop Pay's Privacy Policy here

 

*Afterpay accepts Visa and MasterCard only. Must be 18 years or older and have a valid email address and US mobile phone number to sign up.

**If funds are not available at the time an automatic payment is due, you will be charged a late fee of $8. If left unpaid an additional seven days, another fee of $8 will be charged. However, total late fees will not exceed 25% of the total order.

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